Returns and Refunds
At Bootroom, we want you to be fully satisfied with your purchase.
Returns Policy
We offer a 28-day returns policy. If 28 days have passed since your purchase, we may not be able to offer a full refund or exchange.
To be eligible for a return, your item must be:
- Unworn
- In the same condition as received
- In the original packaging
Refunds
Once your return has been received and inspected, we will notify you of the approval or rejection of your refud
If approved, your refund will be processed and applied to your original method of payment.
Late or Missing Refunds
If you have not received your refund, please first check your bank account and contact your payment provider. If the issue persists, please contact us directly at info@bootroom.ie.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item, please fill the form below.
Contact Us
For any questions regarding returns or refunds, please contact us at: Info@bootroom.ie or fill out our contact form and we will get back to you as soon as we can.